Update - We are continuing to monitor for any further issues.
Dec 08, 2025 - 15:57 PST
Update - Our system is still working through a large backlog of email events. We estimate that all email marketing statistics will be up-to-date within the next 7 days. We apologize again for the inconvenience caused.
Dec 04, 2025 - 11:22 PST
Update - We are continuing to monitor for any further issues.
Dec 03, 2025 - 17:42 PST
Update - We are continuing to monitor as our system catches up with the processing of Email Marketing statistics. We thank you for your patience and apologize for the inconvenience caused.
Dec 03, 2025 - 17:42 PST
Monitoring - Due to increased load, we are experiencing email marketing processing delays, but rest assured that emails are still being processed.
Dec 02, 2025 - 12:32 PST
Keela CRM
Degraded Performance
90 days ago
99.91
% uptime
Today
Keela CRM
Operational
90 days ago
99.82
% uptime
Today
Keela's Intelligence Tools
Operational
90 days ago
99.96
% uptime
Today
E-mail Marketing Builder
Degraded Performance
90 days ago
99.96
% uptime
Today
Forms
Operational
90 days ago
99.96
% uptime
Today
Peer to Peer
Operational
90 days ago
99.96
% uptime
Today
E-mail Marketing
Operational
90 days ago
99.94
% uptime
Today
E-mail sending
Operational
90 days ago
99.94
% uptime
Today
KeelaPay (USA Region)
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
All receipts that were stuck on or after Giving Tuesday have now been marked as unreceipted. We thank you for your patience while we worked to monitor and resolve this issue.
Dec 3, 17:38 PST
Identified -
We've identified an issue where a subset of receipts generated from Canada Keela organisations are stuck in processing state. This is not affecting all receipting. We will continue to monitor this and will work to resolve all stuck receipts by EOD 3rd Dec.
Dec 2, 13:00 PST