All Systems Operational

Uptime over the past 90 days. View historical uptime.
Keela CRM Operational
90 days ago
99.96 % uptime
Today
Keela CRM Operational
90 days ago
99.88 % uptime
Today
Keela's Intelligence Tools ? Operational
90 days ago
100.0 % uptime
Today
E-mail Marketing Builder Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Peer to Peer Operational
90 days ago
100.0 % uptime
Today
E-mail Marketing Operational
90 days ago
99.98 % uptime
Today
E-mail sending Operational
90 days ago
99.98 % uptime
Today
KeelaPay (USA Region) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2025
Mailchimp Disconnected
Resolved - This issue has been resolved. All customers should be able to reconnect their Mailchimp integration again. Note, that only Mailchimp users with admin and owner permissions will be able to connect the integration in Keela.
We thank you for your patience.
Nov 5, 09:51 PST
Monitoring - We have reset the connection in Keela for customers that disconnected as as a result of this issue. Please attempt to reconnect again. Note that customers may need to reconfigure merge fields again. We are still working with Mailchimp to understand the root cause of the issue.
Nov 4, 13:15 PST
Investigating - Please be aware that overnight, Mailchimp disconnected our customer accounts, and customers are currently unable to reconnect. We are in active discussions with Mailchimp to investigate the root cause and restore connectivity as soon as possible.
Nov 4, 10:18 PST
Nov 4, 2025
Scheduled Maintenance (Canada + USA)
Completed - The scheduled maintenance has been completed.
Nov 4, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 18:00 PST
Scheduled - We are informing you about an upcoming scheduled maintenance that will upgrade our Keela infrastructure.

What to Expect?
During this time, there may be brief, intermittent downtime during the maintenance window.

Why are we doing this?
These changes will enhance system reliability and prepare our platform for future growth.

Schedule:
4th November 2025 - 6-7 PM PST

Thank you for your understanding as we work to make Keela even better for you.
If you have any questions or concerns, please don't hesitate to contact our support team at [email protected]
Nov 4, 16:36 PST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Scheduled Maintenance (Canada + USA)
Completed - Due to internal software release schedules, we will be postponing the remaining updates until Wednesday 5th Nov. Systems are stable and fully functional.
Oct 29, 11:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:00 PDT
Scheduled - We are informing you about an upcoming scheduled maintenance that will upgrade our Keela infrastructure.

What to Expect?
During this time, there may be brief, intermittent downtime during the maintenance window.

Why are we doing this?
These changes will enhance system reliability, strengthen security, and prepare our platform for future growth.

Schedule:
October 28th 10 AM PST until EOD October 30th

Thank you for your understanding as we work to make Keela even better for you.
If you have any questions or concerns, please don't hesitate to contact our support team at [email protected]
Oct 28, 09:51 PDT
Oct 28, 2025
Login and Email Sending Disruptions
Resolved - This incident has been resolved. Thank you for your patience.
Oct 28, 09:21 PDT
Investigating - We are currently experiencing disruptions with login to Keela. The root cause is related to our third-party mail provider, and we are working closely with them to resolve it as quickly as possible.
Oct 28, 09:01 PDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Scheduled Maintenance (Australia)
Completed - The scheduled maintenance has been completed.
Oct 23, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 09:00 PDT
Scheduled - We are informing you of additional upcoming scheduled maintenance to complete the upgrade of our Keela infrastructure. While the original maintenance was planned October 21st–22nd morning time PST, an additional morning is required to complete the upgrades.

What to Expect?
During this time, there may be brief, intermittent downtime during the maintenance window.

Why are we doing this?
These changes will enhance system reliability, strengthen security, and prepare our platform for future growth.

Schedule:
October 23rd at 9AM PST (or October 24t at 3AM AEDT) ~ estimated time of 2 hours

Thank you for your understanding as we work to make Keela even better for you.
If you have any questions or concerns, please don't hesitate to contact our support team at [email protected]
Oct 22, 13:53 PDT
Oct 22, 2025
Scheduled Maintenance (Australia)
Completed - The scheduled maintenance has been completed.
Oct 22, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:00 PDT
Scheduled - We are informing you about an upcoming scheduled maintenance that will upgrade our Keela infrastructure.

What to Expect?
During this time, there may be brief, intermittent downtime during the maintenance window.

Why are we doing this?
These changes will enhance system reliability, strengthen security, and prepare our platform for future growth.

Schedule:
October 21st at 9AM PST (or October 22nd at 3AM AEDT) ~ estimated time of 2 hours
October 22nd at 10AM PST (or October 23nd at 4AM AEDT) ~ estimated time of 1 hour

Thank you for your understanding as we work to make Keela even better for you.
If you have any questions or concerns, please don't hesitate to contact our support team at [email protected]
Oct 20, 15:12 PDT
Oct 21, 16:59 PDT
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